SOULFUL Singing Voice Profile Remote Analysis [VPRA]
Terms & Conditions:

1. Service Overview

The Voice Profile Remote Analysis (VPRA) is a remote service where students submit audio recordings of themselves singing a song for professional review and critique by the SOULFUL Singing Academy. This service is designed to provide personalized feedback and suggestions for vocal improvement.

2. Submission Guidelines

All audio submissions must be no longer than 1 minute and 30 seconds in length.

Students may submit their audio to the social media inbox of the Academy (@SOULFULSingHub) or provide a link to the audio hosted online (e.g., YouTube, Google Drive, SoundCloud, etc.).

Audio content must be family-friendly, adhering to the standards set by the SOULFUL Singing Academy. Songs must not contain parental advisory content or inappropriate language, including but not limited to explicit lyrics, offensive material, or harmful speech.

3. Rejection and Resubmission Policy

Submissions containing content deemed inappropriate or in violation of our guidelines will be rejected.

A student will be allowed up to three opportunities to resubmit their audio with appropriate adjustments. If, after three requests, the submission still fails to meet the family-friendly criteria, the offer will be withdrawn, and the agreement terminated with immediate effect.

A 50% penalty administrative charge will be applied to cover processing and review costs, and the remaining balance will be refunded to the student.

4. Faith-Based and Family-Friendly Policy

As a faith-based and family-friendly organization, we reserve the right to decline any submission we consider inappropriate or not aligned with our values. This includes, but is not limited to, audio that promotes violence, inappropriate language, hate speech, or any other material deemed unsuitable for our community.

5. Payment and Refund Policy

Full payment for the VPRA service is required at the time of submission. Payments are processed securely through our online platform, accepting major credit cards and PayPal.

Should a submission be rejected and the agreement terminated after three unsuccessful attempts, a 50% penalty administrative charge will be deducted, and the balance will be refunded to the student. Refunds will be processed within 7-14 business days following the termination of the agreement.

No refunds will be provided once a satisfactory submission has been reviewed and the service delivered.

6. Turnaround Time

The SOULFUL Singing Academy will provide detailed feedback and a vocal analysis report within 7 business days after receiving a satisfactory submission. In the case of high demand or unforeseen delays, this time frame may be extended, and students will be notified via email.

7. Ownership and Use of Submitted Audio

The audio submitted for review remains the property of the student. However, by submitting your audio for analysis, you grant the SOULFUL Singing Academy a non-exclusive license to review, critique, and provide feedback on the material.

The SOULFUL Singing Academy will not share, distribute, or publicly use the audio without the express written consent of the student.

8. Intellectual Property

All feedback, analysis, and critique provided by the SOULFUL Singing Academy are for personal use only and may not be reproduced, distributed, or used commercially without permission.

9. Customer Support

For any questions or concerns regarding submissions, payments, or technical difficulties, students may contact our support team at support@soulfulsingingacademy.com. We strive to respond to all inquiries within 24-48 hours.

10. Privacy Policy

The SOULFUL Singing Academy respects your privacy. By using the VPRA service, you agree to our Privacy Policy, which outlines how we collect and use your personal information. We do not share your data with third parties without your consent.

11. Limitation of Liability

The SOULFUL Singing Academy shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of the VPRA service. By participating in this service, you agree to assume full responsibility for your use of the provided feedback and analysis.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from the use of this service shall be brought before the courts of United Kingdom.

13. Modifications to Terms & Conditions

The SOULFUL Singing Academy reserves the right to modify or update these Terms & Conditions at any time without prior notice. It is the responsibility of the student to review these terms regularly.

14. Acceptance of Terms

By purchasing and submitting audio for the Voice Profile Remote Analysis, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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